FREQUENTLY ASKED QUESTIONS
Many companies—both large and small—have faced challenges with finding the perfect talent that meets your qualifications, team dynamic and bottom-line financials. Our unique solution addresses these concerns.
Nope, not at all. Talent recruiting is a huge part of what we do at Space Chimp and these costs are in no way being passed along to the client.
Of course! Here’s how:
- Provide your project details (at no cost)
- We submit talent for you to choose from
- Our talent works on your project.
And that’s it. If you’re not satisfied with our work in accordance to our satisfaction guarantee, any outstanding fees are waived.
Pretty neat, right?
We’re so confident in our talent that we’ll provide a satisfaction guarantee – waiving our fees if we provide unsatisfactory work.
Space Chimp warrants that it will exercise due professional care, skill, diligence and competence in accordance with applicable professional standards currently recognized by its profession in the performance of the Services. Space Chimp shall be responsible for the professional quality, technical accuracy, completeness and coordination of all reports, plans, information, and other items and services furnished by Space Chimp. If Space Chimp fails to meet the standards set out in this clause, Space Chimp shall correct or revise any errors or deficiencies in the Services.
If Space Chimp fails to revise work to these standards, Space Chimp will waive outstanding fees for the disputed work.
Space Chimp offers a number of valuable services that our competitors do not. These include but are not limited to:
- Access to both creative and technical talent
- Easy pay as you go payment
- No up front costs
- No long-term contracts
- Risk free signup and request for talent
Currently we only work with fluent english speakers, but some of our talent shows a great proficiency in English as their second language.
All of our talent must take a series of tests and one-on-one screening. Our process seeks to measure talents skills, industry experience, social aptitude, organization and work style.
The really great thing about using Space Chimp is that you get to work with the best talent no matter the barriers in geographic location. With that said, generally our talent is located in the United States, Europe and Asia.
Space Chimp talent work in a variety of location. They may work from home, coffee shops, and even coworking space. They find themselves working where they feel most comfortable at any moment in time.
We can’t control where our Chimps work. However, most of our talent prefers to work remotely and they thrive in such an environment. We ask our customers to keep this in mind.
Every project is different, so we aim to deliver talent options within 72 hours of the time the project is submitted to Space Chimp.
Even though most talent can manage projects themselves, we still provide you with a project manager to ensure that the project is running smoothly.
Absolutely! That’s our specialty.
We can supply the following talent:
- Frontend developers
- Backend developers
- UI/UX designers
- Brand designers
Yes. All Space Chimp talent is required to have a reliable internet connection and the appropriate tools they need to do their job. This includes: A computer, appropriate programs and office supplies (we love our sticky notes).
Yes. Absolutely. If you find a freelancer you like and you want to bring them on to your team full-time you can. Simply send us a message or notify your account manager and they can start the process. Essentially, we will request a “buy-out” as payment to extract that user from our platform. The current rate for a “buy-out” is 20% of the first years salary – paid monthly. After which our agreement is null and void. If payment is made up front; you only pay 15% of the first years salary.
All work becomes the property of the client upon release of payment for that work.
Space Chimp talent is no different than the other members of your team. You can request talent to sign the same agreements you have your other employees sign. However, our legal department will review before any contracts are signed to ensure that our talent is treated fairly.
Prices vary depending on the experience and skill set of the talent you select. Pricing ranges anywhere from $50 – $150 per hour.
You simply pay at anytime. Before the project begins, we’ll set some milestones where we will officially request payment.
You can simply pay as you go for each project within the Space Chimp platform.
The talent working on your project will log their hours as they work. You can also keep track and pay at any time, or on the arrival of your milestones.
You can securely pay by major credit card (Master Card, Visa, Discover, American Express).